Certified Hospitality Sales Professional (CHSP®)

As a sales professional, you know your property and the way it can meet guest needs. You have great interpersonal skills that are paired with sound judgment.


3 Months

Study Mode

Distance Learning

Get Certified

Hospitality certification provides recognition of mastery of professional knowledge and skills at every level of your hospitality career. AHLEI provides the study materials and administers the certification process for nearly 30 certification designations trademarked by the American Hotel & Lodging Association (AHLA).

You’re good at your job. Through hard work, training, learning, and experience, you’ve gained the skills and knowledge that make you stand out among your peers. Whether you work in a line-level position, are the hotel general manager, or anywhere in between, you create the experiences that keep guests coming back to your property.

At COTHM, we want to help you get the recognition your skills and talent deserve. We offer study materials and exams for more than 20 professional certifications endorsed by the American Hotel & Lodging Association (AHLA).

With certifications for every step along your career path, it’s easy to create a professional development plan that grows with you.

About this Course​

As a sales professional, you know your property and the way it can meet guest needs. You have great interpersonal skills that are paired with sound judgment. The Certified Hospitality Sales Professional certification recognizes the marketing and revenue management skills you possess and the professionalism you exhibit as you constantly work to keep up with the latest trends and sales techniques.

This globally-recognized professional credential validates your advanced knowledge as a hospitality sales professional and all you do to stay current with the latest trends.

The CHSP certification can help you excel in your current position, move further toward your career goals, and show that you are among the best in your profession.”

Qualifying Position

Executive-level or management-level in rooms division operations at a lodging hospitality company.

Position Examples

Assistant general manager, director/assistant director of rooms, front desk manager, guest service manager 

Time in Position

3 months:

  • Supervisor, Manager, Department Head, or Executive Certification eliminates time requirement
  • Degree from an accredited academic institution or Completion of SSB eliminates time requirement

How to Obtain Certification

  • Purchase your application, study guide, and exam package
  • Complete and submit your application and supporting documents
  • Upon approval, access to resource materials
  • Connect with a proctor to complete your exam

Upon purchase, you will be required to complete an online application to ensure you meet the prerequisites. Until your application is approved, you will be unable to access the exam preparation resource materials that are part of your purchase.

How To apply:

You will be required to complete an application to ensure you meet the prerequisites. Provide correct documentation and required references. Have these documents available for upload:

    • Current Resume
    • Job Description
    • Copy of diploma or transcripts
    • Any previous AHLEI certification certificates
Enrollment period

Exam will be accessible for 1 year from date of application approval.


Proctor Required: Yes
Number of Examinations:
Number of Questions per Course: 200
Time Allowed per Course: 240 minutes
Passing Score: 70%
Retake Limit: 2 retake purchases allowed (within 1 year from date of application approval)

Finding a Proctor

COTHM will arrange a proctor and register for a proctored exam session before you can take the exam.

Awarding Body

Upon successful completion, the candidate will be awarded with:

  • Certification by American Hotel & Lodging Educational Institute.

Here you can explore all our courses, use smart filters based on qualifications and job functions to look for a course that aligns with your education and career goals.

Please don’t hesitate to connect us and request for more information. We are looking forward to hearing from you and will be happy to serve you.

Visit us to get One-on-One free career counselling from one of our admissions consultant. Click on the link below to get location map.

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