This course takes a management perspective in explaining the organization and structure of hotels, restaurants, casinos, cruise lines, and clubs. It includes information on franchising, management contracts, business ethics, human resources, marketing, and much more. Charts, exhibits, hospitality industry statistics, and Web site listings provide useful information that can be applied on the job.
If you currently work or aspire to work in the hospitality industry, it’s a good idea to understand how the industry operates as a whole. You can use these lessons to supplement your overall industry knowledge and become a more effective employee or manager. Having a solid understanding of hospitality industry operations can be beneficial when interviewing for a new job. Additionally, by becoming aware of the industry’s necessary communication skills, you could gain a competitive advantage over other applicants for hospitality positions.
Individuals who want to advance their careers in the hospitality industry should understand how different areas of the industry are managed. If you are thinking about making a transition into the hospitality industry, these lessons can help you narrow down which management area you want to pursue, such as human resources, finances, or risk management. Equipping yourself with this knowledge can also set you apart from the competition when interviewing for entry-level or managerial positions in the hospitality industry.