Prospectus
My COTHM

Certificate in Hospitality Workplace Skills

Looking for a way to improve your hospitality skills? Check out Certificate in Hospitality Workplace Skills from COTHM Dubai. Our Certificate in Hospitality Workplace Skills is designed for regular hospitality workers looking to improve their skills and upgrade their career.

Duration

2 Months

Study Mode

Blended

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What is Included?

  • Study plans with flexibility of time and space.
  • Globally recognized and verifiable Certificates and qualifications.
  • Premium subscription to GPDP Learning Resources worth US$250.
  • Premium subscription of Typsy–Australia worth US$96. (Video Training Courses)
  • Premium subscription to Internships & Placements Program to build your resume, and prepare for job interviews, with our AI-based video interviewing platform to land the job you want.
  • Lifetime membership of COTHM Community of Hospitality Students & Professionals.
  • Lifetime access to Online Events Portal to attend webinars and talks by industry experts
  • Career Pathway & Education pathway counseling

Criteria

  • Age–18 years
  • Qualification; 12th standard or equivalent /A Level
  • English Proficiency–Candidates who do not have English as a first language will have to demonstrate competence in reading, writing, and listening skills in English
Who should attend?
  • Freshers/recent pass-outs
  • Industry professionals

About this Course​

Looking for a way to improve your hospitality skills? Check out Certificate in Hospitality Workplace Skills from COTHM Dubai. Our Certificate in Hospitality Workplace Skills is designed for regular hospitality workers looking to improve their skills and upgrade their career. With our Certificate in Hospitality Workplace Skills, you’ll be able to take your hospitality career to the next level.

Certificate in Hospitality Workplace Skills provides the perfect way to excel your hospitality career. From training and certification to the industry-specific skills required for the hospitality industry, Hospitality Workplace Skills course is complete with everything you need to get started. Check us out today and see how we can help you achieve your career goals!

Education Path

Students can pursue the following certification programs:

  • Hospitality Today: An Introduction
  • Managing Front Office Operations
  • Managing Housekeeping Operations
  • Managing Service in Food and Beverage Operations
  • Hospitality Facilities Management and Design
  • Leadership and Management in the Hospitality Industry

Career Path

After attending this programme, you can make the most of your time at work. By opting a right attitude and using the soft skills you can get the most out of your workday, you can stay ahead of the curve and make great progress.

Students can pursue several opportunities in hotels, travel agencies, exhibitions, and event management companies.

Assessment

Assessment at COTHM Online Business School is a convenient, simplified and authentic process:

  • Online knowledge test after each module
  • MCQ-based online final assessment
  • Video display of learned skills / VIVA VOCE

Awarding Body

  • COTHM Dubai
  • KHDA Dubai

Syllabus

01-Orientation

  • Using Mobile Apps
  • On Demand Live Session
  • Typsy Australia Portal

02-The Art of Effective Communication

  • What is Communication?
  • How to Communicate Effectively
  • Communicate Effectively & Speak with Impact on the Phone
  • What is Non Verbal Communication
  • Verbal and Nonverbal Communication
  • Types of Non -Verbal Communication
  • Concise Communication
  • Clear Communication
  • Listening Skills
  • Creating Positive Relationships
  • Collaborative Problem Solving
  • Workplace Communication Skills

03-Personality Development

  • Identifying Personality Types
  • Social & Corporate Etiquette
  • Facing Challenges
  • Professional Grooming
  • Work Life Balance

04-Soft Skills Required in The Hospitality Industry

  • What Are Top Soft Skills?
  • Self confidence
  • Time Management
  • Team Work
  • Stress Management
  • Work Ethic
  • How to Apologize the Right Way the First Time
  • Empathy
  • 5 Communication Skills to Have Engaging EMPATHETIC Conversations
  • Customer Service Skills
  • Leadership
  • Top 10 Leadership Theories
  • 10 Things You MUST Improve Everyday To Get Whatever You Want

Here you can explore all our courses, use smart filters based on qualifications and job functions to look for a course that aligns with your education and career goals.

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Please don’t hesitate to connect us and request for more information. We are looking forward to hearing from you and will be happy to serve you.

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