Certificate in Hospitality Workplace Skills

Duration

2 Months

Study Mode

Blended

What is Included?

Study plans with flexibility of time and space.
Globally recognized and verifiable Certificates and qualifications.
Premium subscription to GPDP Learning Resources worth US$250.
Premium subscription of Typsy–Australia worth US$96. (Video Training Courses)
Premium subscription to Internships & Placements Program to build your resume, and prepare for job interviews, with our AI-based video interviewing platform to land the job you want.
Lifetime membership of COTHM Community of Hospitality Students & Professionals.
Lifetime access to Online Events Portal to attend webinars and talks by industry experts
Career Pathway & Education pathway counseling

Criteria

Age–18 years
Qualification; 12th standard or equivalent /A Level
English Proficiency–Candidates who do not have English as a first language will have to demonstrate competence in reading, writing, and listening skills in English

Who should attend?

Freshers/recent pass-outs
Industry professionals

About this Course

Looking for a way to improve your hospitality skills? Check out Certificate in Hospitality Workplace Skills from COTHM Dubai. Our Certificate in Hospitality Workplace Skills is designed for regular hospitality workers looking to improve their skills and upgrade their career. With our Certificate in Hospitality Workplace Skills, you’ll be able to take your hospitality career to the next level.

Certificate in Hospitality Workplace Skills provides the perfect way to excel your hospitality career. From training and certification to the industry-specific skills required for the hospitality industry, Hospitality Workplace Skills course is complete with everything you need to get started. Check us out today and see how we can help you achieve your career goals!

Education Path

Students can pursue the following certification programs:

Hospitality Today: An Introduction
Managing Front Office Operations
Managing Housekeeping Operations
Managing Service in Food and Beverage Operations
Hospitality Facilities Management and Design
Leadership and Management in the Hospitality Industry

Career Path

After attending this programme, you can make the most of your time at work. By opting a right attitude and using the soft skills you can get the most out of your workday, you can stay ahead of the curve and make great progress.

Students can pursue several opportunities in hotels, travel agencies, exhibitions, and event management companies.

Assessment

Assessment at COTHM Online Business School is a convenient, simplified and authentic process:

Online knowledge test after each module
MCQ-based online final assessment
Video display of learned skills / VIVA VOCE

Awarding Bodies

COTHM Dubai
KHDA Dubai

Syllabus

01-Orientation

Using Mobile Apps
On Demand Live Session
Typsy Australia Portal

02-The Art of Effective Communication

What is Communication?
How to Communicate Eﬀectively
Communicate Effectively & Speak with Impact on the Phone
What is Non Verbal Communication
Verbal and Nonverbal Communication
Types of Non -Verbal Communication
Concise Communication
Clear Communication
Listening Skills
Creating Positive Relationships
Collaborative Problem Solving
Workplace Communication Skills

03-Personality Development

Identifying Personality Types
Social & Corporate Etiquette
Facing Challenges
Professional Grooming
Work Life Balance

04-Soft Skills Required in The Hospitality Industry

What Are Top Soft Skills?
Self confidence
Time Management
Team Work
Stress Management
Work Ethic
How to Apologize the Right Way the First Time
Empathy
5 Communication Skills to Have Engaging EMPATHETIC Conversations
Customer Service Skills
Leadership
Top 10 Leadership Theories
10 Things You MUST Improve Everyday To Get Whatever You Want

Certificate in Hospitality Workplace Skills

Duration

Study Mode

What is Included?

Criteria

Who should attend?

About this Course

Education Path

Career Path

Assessment

Awarding Bodies

Syllabus

01-Orientation

02-The Art of Effective Communication

03-Personality Development

04-Soft Skills Required in The Hospitality Industry

Get In Touch

We would like to hear from you. Please send us a message by filling out the form and we will get back with you shortly.

Follow our Location on Google Map

Certificate in Hospitality Workplace Skills

Duration

Study Mode

What is Included?

Criteria

Who should attend?

About this Course​

Education Path

Career Path

Assessment

Awarding Bodies

Syllabus

01-Orientation

02-The Art of Effective Communication

03-Personality Development

04-Soft Skills Required in The Hospitality Industry

Get In Touch

We would like to hear from you. Please send us a message by filling out the form and we will get back with you shortly.

Follow our Location on Google Map

About this Course