This course for hospitality – specific HR covering four major parts: Overview of Human Resources Management, Securing Human Resources, Human Resources in Action, Special Human Resources Concerns.
The student will learn about the diversity of the hospitality industry’ s workers, the important labor – related legislation they must know to manage these workers, and the key aspects of legal compliance, policy documentation, and record keeping required of successful HR managers.
In Securing Human Resources students will be introduced to many key employee selection concepts,
including legal recruitment, interviewing, and selection, as well as negligent hiring, employee orientation, handbooks, ethics, and social responsibility.
In Human Resources in Action, students will understand the Planning Training Programs, Delivering and Evaluating Training Programs, Compensation Programs, Performance Management and Appraisal, Employee Health and Safety
In the last part of the course, contains a range of topics and information important to HR managers. Key sections included are those addressing change, employee empowerment, and strategic planning. In addition, employee labor unions in hospitality are thoroughly examined in this section, as are the topics of succession planning, cross – generational management, and downsizing strategies.
