Guest Service Professional (CGSP)

Registration Fee

Admin & Facilitation Fee

Certification Fee





Only for Hospitality Professionals


Every Month

About this Course​

Today’s travelers expect more than competence, they want excellence and a personal connection. Certified Guest Service Professionals are those who go above and beyond the call of duty to deliver that personal touch. You engage and connect with guests, anticipating their needs and helping to set your properties apart in today’s competitive market with excellent service.

The Certified Guest Service Professional (CGSP®) designation provides recognition for those individuals who know how to deliver exceptional service and create memorable experiences. The CGSP® designation is the highest acknowledgment of awarding-winning guest service for employees in the hospitality and tourism industry.

Properties who certify all guest-facing staff as Certified Guest Service Professionals can earn a Certified Guest Service Property plaque.”

Career Prospects

Awarding Body

Upon successful completion, the certificate is awarded by COTHM.

The candidates can get an optional certification award from our academic partners in the USA & UK.

Further Education

After successful completion of this professional qualification any of below certification path:

  • Continues to gain more Hospitality Certifications
  • Continue with Hospitality Specializations
  • Continue with  Hospitality Fundamentals Program
  • Continue with Hospitality Management Diploma

Please don’t hesitate to connect with us and request more information. We are looking forward to hearing from you and will be happy to serve you.

You can complete our admission form online. You can upload all your documents. You application progress is auto saved when you log in later.

Visit us to get one-one-one free career consultancy from one of our admissions consultant. Click on the link below to get location map.

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