Institute of Commercial Management (ICM)

ICM was founded in 1979 and is headquartered in the United Kingdom. Since its establishment, it has grown into one of the world’s leading examining and professional bodies for business and management education. Today ICM operates across more than 130 countries and works with a network of over 500 Approved Study Centres, delivering high-quality assessment and learning services to thousands of learners and professional candidates every year.

ICM provides a broad portfolio of qualifications designed to meet the needs of students, aspiring professionals and experienced managers. Its offered programmes cover core business disciplines such as Accountancy, Business Administration and Management, as well as specialist areas including Human Resource Management, Marketing, and Entrepreneurship. In addition, ICM delivers vocational and industry-focused qualifications in sectors such as Hospitality, Travel and Tourism Management, which are tailored to the operational and managerial demands of those fields.

As a professional body for business managers, ICM supports career development and lifelong learning. Through its Accredited Professional Development (APD) scheme, ICM accredits external training courses and professional development activities, recognising programmes that meet its standards for content, assessment and trainer competence. This accreditation enables employers and professionals to identify credible CPD opportunities that enhance skills, update knowledge and contribute to professional portfolios.

ICM’s services include:

• Examinations and certification across multiple levels, from introductory awards to advanced diplomas.
• Recognition and accreditation of study centres and training providers to ensure consistent delivery standards.
• Support materials and examiner services to help centres deliver effective teaching and assessment.
• Membership and professional recognition pathways that allow qualifying individuals to demonstrate competence and commitment to professional standards.
• Quality assurance and regulatory compliance processes to maintain the integrity and international recognition of its qualifications.

By combining a long history of assessment expertise with an extensive global network and a commitment to professional development, ICM aims to promote high standards in business and management education and to help learners and professionals advance their careers in a competitive global marketplace.