News & Articles
Hotel Experience: 5 Stages of Guest Journey
A Guest Experience Journey is a collection of touch-points. That is within the physical walls of the hotel and not. A touch point is an interaction…
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Insights — page 7
Industry commentary, school announcements, and where our graduates have gone.
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12 of 143 articles · Placements have their own archive
News & Articles
Difference Between a Guest and a Customer
A guest is ”a recipient of hospitality, specifically someone staying by invitation at the house of another”. A customer is someone that “buys a product or…
News & Articles
5 Ways to Improve Employee Development at Your Company
Developing your employees is one of the best ways to both attract and retain top people in your industry. But some companies get so busy with the…
News & Articles
What Does a Hotel Management Company Do?
The concept of hotel management started in the 1950s when big-name brands like Hilton and Inter Continental have started to expand internationally. Hilton…
News & Articles
5 Hospitality Jobs You Probably Never Heard Of
You imagined that you would work in either a hotel or a restaurant and after a few years as a front-line employee you would get promoted to a manager, and…
News & Articles
What are the Sectors of the Hospitality Industry?
The Hospitality Industry is an umbrella term for a collection of business sectors that have a lot in common and that work closely together.
News & Articles
COTHM Story from 1999
Our commitment to excellence in producing the qualified and competent human resource has always remained the first and foremost preference. The hallmark…
News & Articles
How To Get the Most Out of Your First Internship
An internship is a standard requirement for a Bachelor in Hospitality Management because, with all the theoretical knowledge in the world, work experience…
News & Articles
Hotel Finance: What Do They Do
Why is it useful for you to know about the different jobs in the finance department of a hotel? If you chose to invest 3-4 years of your life studying…
News & Articles
Why You Do Not Need a Degree to Work in Hospitality?
A degree, be it a Bachelor or Masters, is hard work. It requires a commitment of time, a huge contribution of money, and an even bigger bucket of…
News & Articles
Encyclopedia of Hotel Management Terminology by COTHM Dubai
At COTHM Dubai we are very excited to start a series of Encyclopedia of Hotel Management Terminology publications, we have already launched Volume-1 of…
News & Articles
Hospitality Plus August 2019
Digital Version of Hospitality Plus August-2019 Edition is now available at GPDP Portal. Read Now: https://ecothm.com/project/hospitality-plus-august-2019/