6 Weeks / 12 Hours Program
(Training will be once a week)
Graduation/Industry Experience
COTHM/Excellist
Only AED 1500
(Pay in TWO Installments)
This 5-days course focuses on the concepts and practice of managing human resources designed to help managers in non-profit and community-based organizations to work their way through the HRM process. The course helps to explain how to create the conditions in which the right people are found, managed, and developed so they become valued and productive members of the organization.
- An ideal program for working Professionals; those aiming at next level in HR role or want to update their HR practical knowledge
- Flexible timings to suit the needs of working professionals.
- Training will be conducted by senior HR Professional having two decades of HR expertise with reputed international Hotels brands in the Middle East.
- The course is a blend of classroom study and practical knowledge based on best practices in the Industry.
- Modern Human Resources concept accustomed to real life Human Resources Department
- Less classroom training, more practice, and activities based HR Projects
- Flexibility in timing between morning, evening or weekend classes
- A mix of classroom study and home study program
- Certificates can be attested by KHDA Dubai
- Most affordable training investments – Discount available for deserving professionals
The Trainer of this Program is a seasoned Hospitality HR Professional who worked with World’s top hospitality brands i.e.Ritz Carlton, IHG and Hyatt for the last 15 years.Having an expert level skills to train all level of professionals in multiple disciplines of Leadership and Customer Service (specialized in Human Resources).
After successful completion of this professional qualification, you can choose any of given below educational path:
- Diploma in Hotel Operation (Intermediate)
- American AHLEI Certifications via Distance Learning
The target audience is Mid-level managers from any discipline or department. Minimum required qualification for participants is graduation
Getting education and training in hospitality management give you the skills needed to prepare you for the wide-open world of hospitality. Once you have graduated, you can take several paths to apply your degree.
- Food and Beverage Management
- Rooms Division Management
- Marketing Management
- Destination Management
- Human Resources
- Resort Management
- Club Management
- Travel and Tourism Management
HR and its Functions- Day 1
- Defining HR and its functions
- Characteristics of effective HR Management
- Operational Standard Operating Procedures (SOPs)
- Departmental Structure / Organizational Chart
The Recruitment & Selection Process- Day 2
- Looking for the right Talent
- Talent Acquisition Sources Flow Chart
- Writing Job Descriptions
- Recruitment process (position creation, advertisement, Cvs sorting)
- Selection Process & Conducting Interviews
- Reference Checks
Training and Development- Day 3
- Managing training
- Identifying training needs
- Gap Analysis
- Designing & Developing successful training programs
- Competency-based training and development
- Measuring the results of training
Employee Motivation- Day 4
- Identifying the issues that hinder employee performance
- Managing the rewards system
Grievance management - Improving employee’s behavior through counseling and coaching
Building an environment to keep employees motivated
Performance Management- Day 5
- Why Performance Management?
- The role of performance management in HR Management
- Performance appraisal tools and implementation
We are in the process of establishing collaborations with local Institutes and universities to offer our globally recognized hospitality courses.
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