Certified Hotel Administrator (CHA)


3 Months

Study Mode

Distance Learning

Get Certified

About this Course​

General managers and hospitality executives provide leadership to every level of a hospitality operation. They establish the vision and lead their staff in executing it. Their dedication to the hospitality industry is evident in the way they seek out continuing education, manage their employees, and ensure the financial success of the property. The Certified Hotel Administrator is a prestigious certification that recognizes these leadership and managerial skills. ​

Program features include:

  • Review material on the go. You can download program content to your computer, mobile device or tablet for offline reading.
  • Content organized by topic in a modular format that makes it easy to review material in any order
  • A practice quiz with each module that can be taken as many times as needed

Resource Materials

The Certified Hotel Administrator review program is a self-paced online program that helps you prepare for the CHA certification exam. You can access it online or download the content into a mobile device, tablet or computer.

The program is segmented by modules with topics including:

  • Financial Management
  • Food and Beverage Management
  • Human Resources
  • Leadership
  • Marketing and Sales
  • Revenue Management
  • Rooms Management

You can focus on one area at a time in any order. Each module includes a practice quiz that you can take as many times as you wish before attempting to take the comprehensive final exam.

Qualifying Position

  • General Manager, owner/operator* in a lodging hospitality company, or corporate executive at a lodging hospitality company responsible for the operation of two or more properties. (*A corporate executive is defined as an individual, employed by a firm responsible for the operation of two or more properties, who serves as a regional or corporate director of operations, or has ultimate corporate responsibility for rooms, marketing, finance, food and beverage, revenue management, human resources or engineering.)
  • Assistant general manager or director of operations/rooms division (after successfully completing the CRDE).

Position Examples

General Manager, Asst. General Manager

Time in Position

2 years of experience

How to Reduce Time in Position

  • Remove 1 year with 1 current AHLEI department head certification (limit 1)
  • Remove 1 year with degree from an accredited academic institution (limit 1)

How to Obtain Certification

  • Purchase your application, study guide, and exam package
  • Complete and submit your application and supporting documents
  • Upon approval, access resource materials
  • Connect with a proctor to complete your exam

How to Apply

You will be required to complete an application to ensure you meet the prerequisites. Provide correct documentation and required references. Have these documents available for upload:

    • Current Resume
    • Job Description
    • Copy of diploma or transcripts
    • Any previous AHLEI certification certificates

Enrollment period

Exam will be accessible for 1 year from date of application approval.

Proctor Required Yes
# Questions 200
Time Allowed 240 minutes
Passing Score 70%
Retake Limit 2 retake purchases allowed (within 1 year from date of application approval)

Finding a Proctor

COTHM will arrange a proctor and register for a proctored exam session before you can take the exam.

Awarding Body

Upon successful completion, the certificate is awarded by AHLA USA.

Here you can explore all our courses, use smart filters based on qualifications and job functions to look for a course that aligns with your education and career goals.

Please don’t hesitate to connect us and request for more information. We are looking forward to hearing from you and will be happy to serve you.

Visit us to get One-on-One free career counselling from one of our admissions consultant. Click on the link below to get location map.

Scroll to Top