Certified Hospitality Supervisor (CHS®)

You are an effective hospitality supervisor because you know how to lead, manage time and communicate well with everyone around you. You motivate your employees and make sure they meet property standards.


3 Months

Study Mode

Distance Learning

Get Certified

Hospitality certification provides recognition of mastery of professional knowledge and skills at every level of your hospitality career. AHLEI provides the study materials and administers the certification process for nearly 30 certification designations trademarked by the American Hotel & Lodging Association (AHLA).

You’re good at your job. Through hard work, training, learning, and experience, you’ve gained the skills and knowledge that make you stand out among your peers. Whether you work in a line-level position, are the hotel general manager, or anywhere in between, you create the experiences that keep guests coming back to your property.

At COTHM, we want to help you get the recognition your skills and talent deserve. We offer study materials and exams for more than 20 professional certifications endorsed by the American Hotel & Lodging Association (AHLA).

With certifications for every step along your career path, it’s easy to create a professional development plan that grows with you.

About this Course​

You are an effective hospitality supervisor because you know how to lead, manage time and communicate well with everyone around you. You motivate your employees and make sure they meet property standards. Improve your supervisory abilities and earn recognition for your skills, knowledge, experience and commitment to professionalism by earning the Certified Hospitality Supervisor certification.

The CHS designation gives you industry recognition for your supervisor skills. Recognized worldwide, the CHS designation is the industry’s highest acknowledgment of professionalism for supervisors in the hospitality industry.


Qualifying Position

Qualifying supervisor—a person who supervises two or more individuals; has job duties that are at least 20 percent supervisory in nature and which include such tasks as scheduling, training, interviewing, discipline, inspecting and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within a department.

Time in Position

3 months:

  • Supervisor, Manager, Department Head, or Executive Certification eliminates time requirement
  • Degree from an accredited academic institution or Completion of SSB eliminates time requirement


Candidates may choose to complete the Supervisory Skill Builders series in preparation for the CHS Exam.

How to Obtain Certification

  • Purchase your application, study guide, and exam package
  • Complete and submit your application and supporting documents
  • Upon approval, access resource materials
  • Connect with a proctor to complete your exam

How to Apply

You will be required to complete an application to ensure you meet the prerequisites. Provide correct documentation and required references. Have these documents available for upload:

    • Current Resume
    • Job Description
    • Copy of diploma or transcripts
    • Any previous AHLEI certification certificates

Enrollment period

Exam will be accessible for 1 year from date of application approval.


Proctor Required: Yes
Number of Examinations:
Number of Questions per Course: 200
Time Allowed per Course: 240 minutes
Passing Score: 70%
Retake Limit: 2 retake purchases allowed (within 1 year from date of application approval)

Finding a Proctor

COTHM will arrange a proctor and register for a proctored exam session before you can take the exam.

Awarding Body

Upon successful completion, the candidate will be awarded with:

  • Certification by American Hotel & Lodging Educational Institute.

Here you can explore all our courses, use smart filters based on qualifications and job functions to look for a course that aligns with your education and career goals.

Please don’t hesitate to connect us and request for more information. We are looking forward to hearing from you and will be happy to serve you.

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