WE LOVE WHAT WE DO
We continually evolve our services, incorporating the latest trends and innovations. Our dedicated team loves social media and technology as much as they love food, travel, and hospitality!
Every member of our team of experts has a background in Hospitality which ensures that your customers enjoy an exceptional digital experience before, during and after their visit.
SERVICE YOU CAN DEPEND ON
With years of industry experience – you can depend on us to consistently deliver a high-quality service so that your brand can realize its full potential.
INCREASE BOOKINGS & BRAND AWARENESS
Whether you are looking to increase guest reservations, boost bookings during quieter times, launch a menu or special offer, promote an event, or raise awareness of your brand, Virtual Solutions can help with our world-class integrated marketing solutions.
SAVE TIME & RESOURCES
We know your time is at a premium – it can be difficult, if not impossible, to balance monitoring your digital channels in addition to your day-to-day operations. Our experts will manage your online presence, PR and reputation to drive profits, allowing you to focus on venue management.
EXCEPTIONAL CUSTOMER EXPERIENCE
With more and more guests turning to social media and review sites to aid them in their purchasing decisions, it’s vital to have a strong online presence. We can ensure that your guests receive a responsive, friendly and courteous service at all times with our managed Customer Experience and Social Media solutions.
STREAMLINE YOUR OPERATIONS
With Virtual Solutions, you’ll receive the expert services your business deserves.
We’ll consult with you regularly to help you streamline your processes, encourage customer loyalty and optimize your Return on Investment.
Make an impact online with our innovative Digital Marketing Strategies, designed to delight your guests.
It is so important that you have a strong online presence, our Digital Marketing Services include:
- Digital Marketing Strategy Development, Consultation, and Assessment
- Content Marketing and SEO
- Customer Experience, Service & Support
- Reputation Management
- Social Media Management
- PPC Advertising
We’ll help you boost sales, engagement, trust, and loyalty with our proven, powerful Content Marketing solutions which includes blogs, recipes, menus, pairing suggestions, newsletters, local guides, press releases, and articles.
- Increase Reservations, Enquiries, and Bookings
- Convert Customers into Brand Ambassadors
- Drive Traffic to Your Webpage and Social Media Channels
- Promote an Integrated Marketing Strategy
- Improve SEO Rankings
We’ll help you create an Exceptional Customer Experience across every touchpoint for your customers with the creation and implementation of a digital communications plan, responsive customer service, help desks, and support.
A customer-centric approach is at the heart of a successful business strategy, and focusing on Customer Experience benefits your company by:
- Increasing Enquiries and Reservations
- Enhancing Brand Image and Level of Customer Support
- Growing Positive Sentiment, Genuine Recommendations, and Customer Satisfaction
- Reducing Complaints and Negative Reviews
- Increasing Customer Loyalty and Repeat Sales
We protect your brand image by managing your reputation on popular review sites, social media and the internet at large.
By having a responsive and reactive team working on your behalf, your business can benefit from:
- Enhanced Positive Reputation
- Increased Customer Satisfaction and Retention
- Increased Reservations and Profits
- Reduction in Costs
- Increased Search Engine Visibility
Social Media Management
We use the latest Social Media Tools and strategies to Deliver Bookings, Reservations, Leads and Exceptional Customer Experiences.
Our services include Content Creation, Strategy, Social Listening, Rapid Response Unit, Crisis Management and Daily Management.
Our services will help you:
- Gain Valuable Customer Insights
- Increase Brand Awareness and Loyalty
- Increase Direct Web Traffic and Search Rankings
- Provide a Rich and Engaging Customer Experience
- Generate a Higher Number of Reservations and Enquiries
Pay Per Click (PPC) Advertising
Amplify your message with powerful PPC Advertising packages. The benefits of an optimized Pay Per Click Campaign include:
- Immediate Results
- A Clear Return on Investment (ROI)
- Reduction in Costs when compared to Traditional Advertising
- Highly-targeted Campaigns
BENEFITS OF A DIGITAL MARKETING STRATEGY FOR YOUR HOTEL
BENEFITS OF BRAND COMMUNICATION
THE BENEFITS OF REPUTATION MANAGEMENT
OUTBOUND BENEFITS OF SOCIAL MEDIA PPC ADVERTISING
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