When a guest has a special need, they turn to you, the concierge, the person who can get things done no matter what the need is. The Certified Hotel Concierge certification recognizes your superior guest service skills, your ability to use technology and the Internet, your skill at providing personalized service, your diversity awareness, and your immersion in global and cultural environments. You meet the highest standards for ethics and risk management. This certification was developed as part of a collaboration among AHLEI, Les Clefs D’Or USA, and The International School of Hospitality (TISOH).
The CHC certification can help you excel in your current position, move further toward your career goals, and show that you are among the best in your profession.”