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Distance Learning Programs

Distance Learning Programs

COTHM continues to meet the needs of the industry with a variety of hospitality solutions, including online learning, professional certification, and resources for high schools, colleges, and workforce agencies.

Use our training programs and distance learning platforms for your hotel staff certification and training. COTHM is is a leader in hospitality training and hotel management certifications and offers online learning and courses with textbooks and digital material to enhance the hospitality learning experience. COTHM,s programs are all recognized by the American Hotel & Lodging Association (AH&LA) and conform to the best practices in the hotel and lodging industry.

Every hotel, resort and hospitality business can benefit from continuing training and updating the staff’s skill certifications. Select our Certification Programs to discover what professional hospitality certification designations are available for all levels of employee, from line-level through hospitality management. Select Products to browse our extensive list of hospitality training options.

For a detailed list of our Learning Programs available, click here.

COTHM offers more than 20 hospitality management courses, available online through our COTHM Online Campus. Take individual courses or work toward earning Areas of Specialization certificates, a Hospitality Fundamentals certificate,  a Hospitality Operations certificate, or a Hospitality Management Diploma

Hospitality Management Diploma

A framed certificate is awarded upon completion of the 12-course curriculum.

No. Code Course Tittle
1 103 Hospitality Today: An Introduction
2 241 Food and Beverage Management
3 250 Supervision in the Hospitality Industry
4 261 Hotel and Restaurant Accounting
5 281 Hospitality Facilities Management and Design
6 304 Leadership and Management in the Hospitality Industry
7 333 Managing Front Office Operations
8 338 Managing Housekeeping Operations
9 357 Managing Hospitality Human Resources
10 387 Security and Loss Prevention Management
11 468 Managing Technology in the Hospitality Industry
12 472 Hospitality Sales and Marketing

Hospitality Operations Certificate

A framed certificate is awarded upon completion of the 8-course curriculum.

No. Code Course Title
1 103 Hospitality Today: An Introduction
2 241 Management of Food and Beverage Operations
3 250 Supervision in the Hospitality Industry
4 261 Hotel and Restaurant Accounting
5 333 Managing Front Office Operations
6 338 Managing Housekeeping Operations
7 468 Managing Technology in the Hospitality Industry
8 472 Hospitality Sales and Marketing

Hospitality Fundamentals Program

A framed certificate is awarded upon completion of the 6-course curriculum.

No. Code Course Tittle
1 103 Hospitality Today: An Introduction
2 241 Management of Food and Beverage Operations
3 250 Supervision in the Hospitality Industry
4 261 Hotel and Restaurant Accounting
5 333 Managing Front Office Operations
6 338 Managing Housekeeping Operations

Areas of Specialization

A framed certificate is awarded upon completion of any of these 5 course curriculums.

 Food and Beverage Specialization

No. Code Course Title
1 245 Food Safety: Managing with the HACCP System
2 250 Supervision in the Hospitality Industry
3 346 Managing Beverage Operations
4 349 Managing Service in Food and Beverage Operations
5 464 Planning and Control for Food and Beverage Operations

Accounting and Financial Specialization

No. Code Course Title
1 250 Supervision in the Hospitality Industry
2 261 Hotel and Restaurant Accounting
3 362 Accounting for Hospitality Managers
4 462 Hospitality Industry Managerial Accounting
5 468 Managing Technology in the Hospitality Industry

Rooms Division Specialization

No. Code Course Title
1 250 Supervision in the Hospitality Industry
2 333 Managing Front Office Operations
3 338 Managing Housekeeping Operations
4 387 Security and Loss Prevention Management
5 468 Managing Technology in the Hospitality Industry

Marketing and Sales Specialization

No. Code Course Title
1 250 Supervision in the Hospitality Industry
2 261 Hotel and Restaurant Accounting
3 374 Revenue Management: Maximizing Revenue in Hospitality Operations
4 472 Hospitality Sales and Marketing
5 478 Convention Management and Service

Single Course Certifications

Select individual courses by area of interest in the hospitality industry.

Food and Beverage

Food Safety: Managing with the HACCP System #245

This textbook presents the Hazard Analysis Critical Control Point (HACCP) method of food safety in a systematic, understandable format ideal for both staff training and classroom teaching. Clearly defined terms, detailed lists of food safety responsibilities, and checklists for all control points show you how to apply the concepts in the textbook to an actual food service operation.

Management of Food and Beverage Operations #241

Get the foundation you need to make smart decisions in food and beverage operations. This course shows how to give guests the highest priority as all details of the food and beverage operation are planned, implemented, and evaluated. You’ll learn how to build business through effective marketing strategies, how to satisfy the food-quality and nutritional demands of guests, and how to increase profits by maximizing service, productivity, and technology.

Managing Beverage Operations #346

This course prepares you to handle the challenges of managing beverage operations in a hospitality environment, including duties and responsibilities of bartenders and beverage servers, essentials of responsible alcohol service, and product knowledge of beer, spirits, and wines. The course includes preparation for AHLEI’s CARE (Controlling Alcohol Risks Effectively) exam.

Managing Service in Food and Beverage Operations #349

Service is the key to guest satisfaction. This course shows you how to plan for and successfully manage different types of food and beverage operations, including coffee shops, dining rooms, room service, banquets, on-site food service venues, and more. You’ll gain management know-how, planning skills, and hands-on techniques for consistently delivering quality service in every type of operation. Case studies by industry experts encourage you to think critically about situations you may face on the job.

Planning and Control for Food and Beverage Operations #464

Learn the most up-to-date control processes used to reduce costs in food and beverage operations worldwide. This revised edition includes new information on multi-unit management, an increased focus on technology applications as they apply to the subject matter, and fewer references to manual operations. New web site exhibits make this a cutting-edge resource for food and beverage professionals.

Accounting and Finance

Accounting for Hospitality Managers #362

Learn to understand and apply hospitality departmental accounting at the supervisory and managerial levels. This course includes information on budgeting expenses, forecasting sales, and financial decision making. It may be helpful to complete course 261 prior to attempting this course. If you have some professional background or experience in accounting, you may be able to successfully complete this course without first taking 261.

Hotel and Restaurant Accounting #261

This is AHLEI’s foundational, introductory accounting course. You need no prior accounting experience to take this course. This course will help you develop a solid understanding of hotel and restaurant accounting procedures, with a focus on the computerized accounting used in today’s hospitality accounting situations. You’ll learn about taxation of business income, the role of governmental agencies, and how to read and analyze financial statements. This course is recommended as a prerequisite for course 362.

Hospitality Industry Financial Accounting #260

This course is a comprehensive introduction to hospitality accounting. You’ll learn about the responsibilities of a hotel’s accounting department, advantages and drawbacks of various types of statements and reports, the role of inventory in calculating profit, and more. You do not need any prior accounting experience to take this course. This course may be used as a prerequisite for course 462.

Hospitality Industry Managerial Accounting #462

This textbook includes everything students will need to gain a clear understanding of managerial accounting in a hospitality setting. The new edition reflects changes to taxes in 2010 and updated operating statistics. It also has new sections on revenue management and dynamic pricing, accounting for gift cards, unsecured bank loans, and profitability indexes.

General Hospitality Management

Leadership and Management in the Hospitality Industry   #304

Teach students how to improve their leadership abilities and develop an understanding of high-performance teams and employee empowerment. Practical information prepares them to put quality management tools into action to enhance guest service and increase profitability. Information and exhibits have been updated through the text, and a new chapter on ethics has been added.

Contemporary Club Management     #313

This course is your introduction to the unique world of private club management. From “crunching the numbers” to providing impeccable service, this course explores the issues that today’s club managers face every day. Loaded with case studies, interviews with club managers, and sample forms and contracts, this course offers a wealth of specialized information.

Understanding Hospitality Law  #391

Legal issues that can affect your property are numerous, and ignorance of the law is no excuse. This course explores laws and regulations affecting the U.S. hospitality industry with many examples and case histories. Topics include protecting guests, loss of property, wages and hours, labor relations, worker’s compensation, franchising, and the Internet. This course is NOT recommended for international students, as it focuses solely on U.S. legal issues.

Human Resources

Managing Hospitality Human Resources #357

Hospitality is a people industry, and this textbook shows how to manage the important human resources who provide services within a hospitality operation. You’ll learn how to fulfill the requirements of U.S. employment and workplace laws, and discover the latest strategies for attracting employees, minimizing turnover, and maximizing productivity.

Supervision in the Hospitality Industry #250

This course teaches the skills that can help you develop effective supervision and management skills that are essential to success in the industry. Topics include how to recruit, select, and train; increase productivity; control labor costs; communicate effectively; manage conflict and change; and use time management techniques. Resources on creating a professional development plan for your hospitality career can help you set the direction for future educational and professional endeavors.

Marketing and Sales

Convention Management and Service #478

This textbook provides readers with the most current and comprehensive coverage of the convention industry, with an in-depth look at conventions and meetings marketing, how to successfully sell to groups, and how to service their business after the sale.

Hospitality Sales and Marketing #472

Discover how to build a top-flight sales team with creative, successful sales and marketing programs that really work. This course shows how to sell rooms and food and beverage services to business and leisure travelers, travel agents, and meeting planners. Industry professionals provide tips on marketing strategies that work, and sidebars who how concepts presented in the course are applied in today’s industry.

Revenue Management: Maximizing Revenue in Hospitality Operations #374

Learn the difference between strategic and tactical revenue management and why that distinction is critical, the tools that are available to revenue managers and when to use them, the broad range of information needed to effectively maximize revenue, vital issues to consider before implementing revenue management tactics, how revenue management is often misunderstood and applied inappropriately, the significant potential consequences of using revenue management poorly, as well as the benefits it can provide when done well.

Introduction to the Hospitality Industry

Hospitality Today: An Introduction #103

This course takes a management perspective in explaining the organization and structure of hotels, restaurants, casinos, cruise lines, and clubs. It includes information on franchising, management contracts, business ethics, human resources, marketing and much more. Charts, exhibits, hospitality industry statistics, and Web site listings provide useful information that can be applied on the job.

The Lodging and Food Service Industry #100

This course is essential for new industry employees and for those who don’t have broad-based industry experience. This course helps you understand the hospitality industry as a whole and see how all departments work together. Both lodging and food service are explored. Perspectives from leading hospitality professionals into the issues and challenges facing the hospitality industry today add an important dimension to this course. You’ll also learn about the many career opportunities available in the industry.

Rooms Division

Hospitality Facilities Management and Design #281

Learn how to handle today’s engineering and maintenance concerns. This course covers all major facility systems, including food service equipment and design. Non-engineers can learn how to understand and speak the language of suppliers and maintenance/engineering staff. You’ll also learn techniques to reduce expenses and increase efficiency, and learn how the latest technology can streamline operations.

Managing Front Office Operations #333

Increase front office efficiency and help sales grow with the knowledge and skills gained from this course. Topics include revenue management and the latest technology applications. This course shows how front office activities and functions affect other departments and focuses on how to manage the front office to ensure your property’s goals are met. Case studies and real-world examples present a practical industry focus.

Managing Housekeeping Operations #338

No property can be profitable without clean rooms and efficient housekeeping operations. Learn what it takes to manage this important department. This course provides a thorough overview, from the big picture of hiring and retaining a quality staff, planning, and organizing, to the technical details for cleaning each area of the hotel. Practical information from industry experts makes the contents of this course immediately applicable to your job situation.

Managing Technology in the Hospitality Industry #468

Today’s hospitality operations rely increasingly on computer technology. This course provides a solid grounding in hospitality technology and the management of information systems. Content includes applications for all functional areas, including reservations, rooms, food and beverage, sales and event management, and accounting. You’ll learn the basics of purchasing, implementing, maintaining, and managing today’s information systems. This course also explores systems security and maintenance, e-commerce, and hospitality careers in information technology.

Security and Loss Prevention Management #387

Security is one of the top concerns in today’s hospitality industry. This course provides the background you need to be informed about the security issues and practices that affect your property every day. Topics include the physical security of the property, asset protection, guest protection, security equipment, emergency management and procedures, OSA requirements, and more. Exhibits, sample forms and documents, and links to safety and security Web sites make this course practical and relevant.

Challenge Exam

Take the Educational Institute Challenge!

If you’ve already gained hospitality knowledge through experience or past education, you can earn certificates from the COTH/AHLEI without ever taking a course. It’s like “testing out” of the requirements. You save study time and enrollment dollars.  Simply take the Challenge Exam for the course(s) or Specialization of your choice-or challenge the Hospitality Operations Certificate or Hospitality Management Diploma!  The Challenge Exam tests your knowledge of the subjects covered in the respective course(s). If you pass with a grade of 70% or better, you receive the appropriate certificate and full academic credit. Enrollment in the Challenge Exam is available through the online Distance Learning application.

AHLEI’s Guarantee-You can’t lose!

If you purchase a Challenge Exam and do not pass, you may apply the cost of the examination to the current price of enrolling in the course or study program that you challenged. You pay only the difference between the cost of the Challenge Exam and the full price of the course or study program. So, you really can’t lose with the Challenge Exam!  Please note that the Challenge Exam fees are non-refundable and nontransferable (except as described above).

Pricing

QUESTIONS ABOUT PRICING AND ENROLLMENT?

Our staff is happy to answer any questions about enrollment procedures, pricing options and course offerings. Please select the tabs below to learn more about the options available to you or contact us at +971 4 288 8895/+92 42 35870013, or e-mail us at info@cothm.ae

Pricing and Enrollment

To enroll please COMPLETE the online enrollment application.

No. Course/Program Course Duration Registration Fee USD Course Fee USD Installments
1 Single Course 3 Months 55 370 2
2 5-Course Area of Specialization 10 Months 55 1660 4
3 6-Course Fundamentals Program 12 Months 55  1960 4
4 8-Course Hospitality Operations Certificate 18 Months 55  1560 5
5 12- Course Hospitality Management Diploma 24 Months 55  3750 7

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Liberal Cancellation/Settlement Policy

We understand that personal and professional demands sometimes make continuation of a study program impossible. Be assured that our liberal cancellation policy protects you if you change your mind about your career or your studies. This policy is detailed on the back of the enrollment application. Do keep our “Interruption of Training” policy in mind if you ever consider the possibility of canceling.

Re-Enrollment Option and Fees

If, for any reason, you discontinue your studies, then decide you would like to start where you left off, COTHM has an easy re-enrollment plan.  Contact us about your intent to re-enroll in a course or curriculum, pay a nominal re-enrollment fee of  AED 250/- for a single course of  AED 200/- for multiple courses, and resume your studies.  Any questions about this policy should be directed to the distance learning manager at info@cothm.ae.

Retake Policy and Fees

If you do not successfully complete the final examination, you are entitled to one retake examination at no charge. A second retake may be taken for a charge of US $25.00. If you are not successful in completing the examination after the second retake, you have the option of requesting the challenge exam for the course (at a cost of US $110) or of re-enrolling in the course at the current fee.

FAQ's - Frequently Asked Questions

What courses do you offer?

COTHM offers individual courses that cover a variety of hospitality management topics, and also combines those courses into programs that lead to a more advanced curriculum certificate.

Upon completion of a course, what do I receive?

Once you successfully pass the course exam with a score of 70 percent or higher, you will receive a certificate of completion. IF you pass the final exam with a score of 90 percent or higher, your certificate will state “With Honors.” For completion of our multiple-course curriculum programs, you receive a certificate for each individual course, as well as a framed certificate for the curriculum.

When does the course start?

As soon as your application is approved, you may begin your course.

Are there payment plans available?

Yes installment plans are available, please contact us for more detail info@cothm.ae.

What is the time frame for completing each course?

From the day of course enrollment. Distance learning is a self-paced program; progress depends on the amount of time you dedicate to your studies. Each course has approximately 40 hours of learning content. The welcome packet you receive with your course includes some helpful suggestions for breaking the course into manageable sections for more effective studying and learning. please contact us for more detail info@cothm.ae.

What are my options if I fail the final exam for my course?

If you do not successfully complete the final examination, you are entitled to one retake examination at no charge.

Can I re-enroll in a Distance Learning course or curriculum if my completion date has passed?

If, for any reason, you discontinue your studies, then decide you would like to start where you left off-you’re in luck. COTHM has an easy re-enrollment plan. Simply contact us about your intent to re-enroll in a course or curriculum, please contact us for more detail info@cothm.ae.

Are there requirements for enrolling in Distance Learning?

No there are no requirements or prerequisites for enrollment, although we suggest that students be proficient at reading English.

Are there any discounts available?

Yes special discounts are available, please contact us for more detail info@cothm.ae.